Privacy Policy

Taylor Ryan Recoveries | LW Debt Consultancy Ltd

Last Updated: April 2026

1. Who We Are

LW Debt Consultancy Ltd, trading as Taylor Ryan Recoveries, is a debt recovery agency registered in Ireland. Our principal office is located at:

8 Wolfe Tone Street, Scartagh, Clonakilty, Co. Cork, P85 Y243

Email: liam@taylorryan.ie

Phone: 085 106 9374

Website: www.taylorryan.ie

LW Debt Consultancy Ltd is the data controller responsible for your personal data as described in this Privacy Policy. We are committed to protecting your personal information and handling it in accordance with the General Data Protection Regulation (GDPR) and any applicable Irish data protection legislation.

2. What Personal Data We Collect

2.1 Website Visitors

When you use our website or contact us via our online forms, we may collect:

  • Your full name
  • Email address
  • Phone number
  • The content of any message you send us
  • Technical data such as your IP address, browser type, and pages visited (via Google Analytics)

2.2 Clients (Creditors)

When a business engages Taylor Ryan Recoveries to recover a debt, we collect information necessary to carry out that service, including:

  • Business name and registered address
  • Contact names, email addresses and phone numbers
  • Invoice and account details
  • Bank or payment information where required

2.3 Debtors

In the course of providing our debt recovery services on behalf of our clients, we process personal data relating to debtors. This may include:

  • Full name and home or business address
  • Contact details including phone numbers and email addresses
  • Financial information including outstanding balances, payment history, and account details
  • Communications between the debtor and Taylor Ryan Recoveries
  • Information obtained from third parties in the course of tracing or recovering a debt

3. How We Use Your Personal Data

We use personal data for the following purposes:

  • To provide debt recovery and consultancy services on behalf of our clients
  • To communicate with clients and debtors in connection with outstanding accounts
  • To negotiate payment plans and facilitate settlement of debts
  • To pursue legal avenues for debt recovery where necessary
  • To respond to enquiries submitted through our website contact forms
  • To comply with our legal and regulatory obligations
  • To improve our website and services using anonymised analytics data

4. Legal Basis for Processing

We process personal data on the following legal grounds under GDPR:

  • Legitimate Interests: The recovery of lawfully owed debts on behalf of our clients constitutes a legitimate interest under Article 6(1)(f) of the GDPR.
  • Contractual Necessity: Processing is necessary to fulfil our contractual obligations to clients who engage our services.
  • Legal Obligation: We may process data where required to comply with applicable Irish or EU law.
  • Consent: Where you have submitted your details via our website contact form, we process that data on the basis of your consent.

5. Who We Share Your Data With

We may share personal data with the following categories of third parties where necessary:

  • Solicitors and legal professionals, where legal action is required to recover a debt
  • Court services, where proceedings are issued
  • Our clients (creditors), in connection with updates on the recovery process
  • IT service providers who support our website and business systems, acting as data processors on our behalf

We do not sell personal data to third parties. We do not transfer personal data outside the European Economic Area (EEA).

6. How Long We Keep Your Data

Taylor Ryan Recoveries retains personal data for a period of six (6) years from the date a case is closed or the date of last contact. This retention period reflects our obligations under Irish contract and statute of limitations law.

After this period, personal data is securely deleted or anonymised unless we are required by law to retain it for longer.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights in respect of your personal data:

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request that inaccurate or incomplete data be corrected.
  • Right to Erasure: In certain circumstances, you may request that we delete your personal data.
  • Right to Restriction: You may request that we restrict the processing of your data in certain circumstances.
  • Right to Object: You have the right to object to processing based on legitimate interests.
  • Right to Data Portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.

Please note that some of these rights may be limited where we have a legal obligation to retain or process your data, such as in the context of active debt recovery proceedings.

To exercise any of these rights, please contact us at: liam@taylorryan.ie

8. Cookies and Google Analytics

Our website uses Google Analytics to collect anonymised information about how visitors use our site. This includes data such as pages visited, time spent on the site, and geographic location at a regional level.

Google Analytics uses cookies to collect this information. No personally identifiable information is collected through Google Analytics. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. Access to personal data within our organisation is restricted to staff who require it to carry out their duties.

10. How to Make a Complaint

If you have a concern about how we handle your personal data, please contact us in the first instance at liam@taylorryan.ie and we will endeavour to resolve your concern promptly.

If you remain dissatisfied, you have the right to lodge a complaint with the Data Protection Commission (DPC), the supervisory authority for data protection in Ireland:

Data Protection Commission

21 Fitzwilliam Square South, Dublin 2, D02 RD28

Website: www.dataprotection.ie

Phone: +353 (0)1 765 0100

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be available on our website at www.taylorryan.ie. We encourage you to review this policy periodically.